Easy To Apply Grout System |
FREQUENTLY ASKED QUESTIONS INSTALLATION Can I use EcoSystems Grout on products installed on a concrete slab? It is not recommended for installation on a non-pervious base such as concrete or densely packed base, especially in areas of freeze/thaw temperatures. However, in warmer climates where freezing temperatures do not exist, product may be used with certain limitations. Refer to the Technical page for a more detailed explanation on acceptable uses and limitations. Can a homeowner install this product? Yes, by following the Technical guidelines and viewing the Installation Video on our website, it is possible for most anyone to install the product. How permeable is the product? Permeability varies depending on grout width and depth as well as base installation. View our Permeability Test Video for an example of performance. What temperature range is best suited for application of the epoxy? Above 45 degrees. Temperatures should not fall below 32 degrees within 24 hours of application. Can I color the grout? Yes, the grout can be colored. However, refer to our Technical information page for detailed instructions and precautions. Can I use EcoSystems Grout on products installed on a concrete slab? It is not recommended for installation on a non-pervious base such as concrete or on densely packed bases which are impervious, especially in areas of freeze/thaw temperatures. However, in warmer climates where freezing temperatures do not exist, the product may be used with certain limitations. Refer to the Technical page for a more detailed explanation on acceptable uses and limitations. Can I supply my own sand? Yes. The sand must be 22 grade sand or larger. Due to variations in sand colors across the country, the resulting grout color may vary. Please refer to our Technical page for more information on specified sand sizes as well as locations to buy sand. Can I install your product around my pool? Yes. Can I install your product in areas that receive little to no sunlight during the day? Yes. These areas may take more time to cure and may retain more moisture than sunlit areas. Can I use your product in an area where there is heavy runoff when it rains? Yes, our product can be installed in areas where there is heavy runoff flow when it rains so long as an effective watershed management plan is in place. If you have an area such as a roof valley that dumps directly onto the surface, it may be advisable to install a gutter to prevent any damage to the stone surface and/or grout over time. Should I store your product indoors or can I leave it outdoors? Our product may be stored either indoors or outdoors as long as it is protected from freezing. What type of traffic can your product withstand after installation? Our product can withstand stresses applied by frequent standard vehicular, foot, and bicycle traffic. For commercial vehicular traffic, please contact our Technical Support team to aid in base design as well as supplying a commercial grade of EuroGrout. What is the minimum joint width and depth required? Minimum joint width should be no less than 3/16” and the minimum joint depth should be no less than 1 ¼” in most cases. Refer to the Technical page for more detailed information. Can I use a sealer on your jointing product? Yes. However, many sealers will affect the performance of the permeability of the grout as well as making the stone surface slippery. It is recommended that the proper sealer be applied. Penetrating, breathable sealers work best. Why are there loose particles of sand on the stones after installation? Many natural stone and brick products have irregular surfaces that may trap particles of sand after the installation. Also, some particles that were squeegeed or swept off during the installation process will begin to come off the surface and/or joints as well. This is normal and will eventually go away with time and normal wear. Medium pressure washing will help to expedite this process and should not be performed until the product is fully cured. Do I need to re-apply the product every couple of years? No. EcoSystems Grout is a permanent application and should last for many years under normal traffic. What if I need to repair an area that was damaged? Should an area need to be repaired for any reason, simply remove the grouted area with a small masonry chisel and mix a small batch to replace the joints in that area. Do I need to protect my plants when using your product? Delicate plants and flowers should be covered to prevent any grout from sticking to them. Is the product harmful to pets? It is advisable to keep pets off of the grouted areas until it is hardened. Will the product crack? Minor cracks may occur in the grout over time and will not affect the overall performance of the product. CURE TIME How long does the epoxy take to cure? Curing time varies depending on weather conditions. Typically in 75 to 85 degree weather curing time will be 24 hours. Full cure will be approximately 5 to 7 days depending on climate conditions. How soon can you walk on the grout? Depending on weather conditions it may be as little as 3 hours or as much as 24 hours. How soon can you drive on it? Depending on weather conditions it could be 24 hours or as much as 48 hours. When in doubt, allow more time. Fully cured products could take as long as 7 days. COVERAGE How many square feet will one epoxy kit cover? Depending on installation methods, grout coverage may vary. Please refer to our Coverage Chart to determine the amount you will require. CLEANING Can I pressure wash the grout? Yes, with a fan tip spray at no more than 4,000 p.s.i. Can I use muriatic acid on your products? Yes. It will not affect the grout, but it should be diluted so it does not affect the stone. If muriatic acid is used to wash the stones prior to the grout application, it is strongly advised to wash the stones with plenty of water to remove all of the acid. Acid washing tends to leave a salt residue which will eventually leave a white finish on the stones once the grout cures. For extremely porous stones that have been acid washed, it is recommended to apply a sealer to the stones prior to grouting. Refer to the Technical page for more information. How does the epoxy clean up during application? With soap and water. For fully cured products call our Technical Support team for appropriate measures. How do I clean the stones and grout over time? You may use bleach, driveway cleaner, household detergents, tri sodium phosphate or a pressure washer with a fan tip spray at no more than 4,000 p.s.i. PURCHASING Where can I purchase EcoSystems Grout? Directly from the EcoSystems Grout via our website or phone, or from your local dealer. Check our website periodically to see the most recent additions to our dealer network. Where can you purchase epoxy application tools? Directly from the EcoSystems Grout website, from your local dealer or at your local materials supply store. It is important to use only recommended squeegees and brooms for grout installation. Please refer to our Technical page for a description. PRICING What is the cost of your product? Suggested retail pricing is $32.95 per kit, not including sand, shipping or applicable taxes. Refer to our Sales page for more information. WARRANTY Does the grout have a warranty?
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EcoSystems Grout |
